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Last updated October 20, 2008
Some of our clients provide Razorfish and its affiliates with personally identifiable information about their customers so we can perform various services such as online campaign analysis. In addition, as part of our services, we may collect information about user interaction with client web sites and provide that information along with our analysis to the client. All of this information belongs to the client and, as their customer, you should review the privacy policies of the sites you visit. Razorfish and its affiliates make no other use of this personally identifiable information.
EMAIL SERVICE ON BEHALF OF RAZORFISH OR AFFILIATE CLIENTS
When we conduct an e-mail campaign for our clients, we generally use e-mail service providers. Razorfish or its affiliates may use cookie and web beacon technology provided by Atlas to track the campaign's effectiveness. Generally, we do not have access to the e-mail addresses or any personally identifiable information and do not associate cookie data with any person. If we handle the e-mail addresses ourselves in conjunction with an online campaign, we do not use Atlas technology for analysis of the campaign's effectiveness, but rather rely on the e-mail service provider or the client's own cookie or web beacon technology to do so. This ensures that no personally identifiable information of our clients’ customers is associated with Atlas cookies for any purpose.
RAZORFISH AND AFFILIATE WEB SITES
The Razorfish and affiliate web sites provide users with information about products and services, as well as company contact information. We do not collect personal information unless you provide it to us for items such as newsletter subscriptions. We will express our need for the personal information at the point of collection and will not collect more personal information than is needed to execute your request.
Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, telephone number and other information required to provide a service, deliver a product, or carry out a transaction you have requested.
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent.
We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may disclose your personal information to establish or exercise our legal rights or defend against legal claims.
POLICY UPDATES OR CHANGES
We hope you find this information helpful. Our goal is to present all the information in a format that is as readable as possible. Whatever you decide to do, we want you to be completely informed about how cookies work, and how we use information on the Internet. Should you have any additional questions, please send an e-mail to email@example.com or write us at:
424 Second Avenue West
Seattle, WA 98119
Frequently Asked Questions:
1. What information is collected by the Razorfish and affiliate web
Like most standard web site servers, we use log files. We may collect Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, and track user's movement in the aggregate. The other information we collect through the Razorfish or affiliate web site is contact information you choose to provide as a consumer, client or partner, when you complete a form to request more information about our company, products or services.
2. How do Razorfish or its affiliates use personally identifying
information collected on the respective Razorfish or affiliate web site?
We use the contact information you provide to respond to your request or to provide you future updates. We may contact you through any of the means you identified on the form (e.g., phone, fax, e-mail). If you contact us as a prospective client and a business relationship is not established with Razorfish or an affiliate within a reasonable time period, we will delete your contact information.
3. Do Razorfish and its affiliates share my personally identifying
information with third parties?
We may share the contact information you provide on our web site with our contractors and vendors in order to provide a requested service or transaction (e.g., to send you an e-mail) subject to our confidentiality policies. Other than agents who act on our behalf, information you provide at this site will not be transferred or sold to unrelated third parties, unless we have your permission to do so. We may disclose your personal information to respond to subpoenas, court orders, legal process, or to protect or establish our legal rights or property. Information may be disclosed as part of any merger, acquisition, sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which information would be transferred as one of the business assets of the company.
4. How is my personally identifying information used when I apply for
a position with Razorfish or its affiliates?
5. How is my personally identifying information used when I submit it
for consideration regarding partnership opportunities?
If you are interested in partnership opportunities with Razorfish, we provide you with the opportunity to contact us through our web site. The information you can submit through our web site includes your name and contact information, information about your company, and references along with their contact information. If you choose to provide your personal information or your reference's personal information, we will use this information to assist us in determining whether to pursue a partnership opportunity with you, and will not use this information for any other purpose. We may share your personal information or your reference's personal information with our contractors and vendors to perform services for us in regard to your request (e.g., to send you an email) subject to our confidentiality policies. We will not disclose your personal information or your reference's personal information, except as otherwise described in this privacy statement. If you contact us as a prospective partner and a business relationship is not established with Razorfish or an affiliate within a reasonable time period, we will delete your contact information.
6. How do Razorfish and its affiliates safeguard personally
identifying information collected on the Razorfish and affiliate web sites?
We have security policies and procedures to protect information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. While no data transfer can be completely secure, we will make reasonable efforts to secure all data that is transferred, stored or processed.
7. What are my choices? How do I opt-out of the web site-specific
mailing lists and services?
After opting-in, you may choose to opt-out from any mailing lists that you have subscribed to, at any time. You may opt-out by clicking on the unsubscribe link within any of the emails that you receive. For lists and services that relate specifically to the Razorfish or affiliate web sites, you may also send your opt-out request to or through postal mail at:
424 Second Avenue West
Seattle, WA 98119
8. Can I review and delete my personally identifying information
collected by the Razorfish or affiliate web sites?
You can e-mail firstname.lastname@example.org if you wish to access your personally identifying information. We will provide you with reasonable access to review and request the deletion of your personally identifiable information, in accordance with applicable laws and regulations.
The Razorfish and affiliate web sites may use persistent cookies and web beacons (aka: action tags or pixel gifs). Cookies are tiny packets of information, usually less than one kilobyte, stored in the temporary files on your hard drive, and used by web sites to recognize a computer they have encountered before. A web beacon is a clear gif not visible to the user, which collects certain anonymous information about your visit to our web sites. We use a combination of cookies and web beacons for planning, analyzing and managing our web sites. These tracking technologies collect anonymous data about users who interact with our web sites to help us provide a better user experience through the use of statistics and measurements of user satisfaction. Usage of cookies and/or web beacons is in no way linked to any personally identifiable information while on our sites.
10. Do Razorfish or its affiliates host any blogs?
Razorfish and its affiliates may host discipline or employee blogs and may provide links to the blogs from www.razorfish.com or affiliate web sites. The postings on the blogs may include articles, press releases and research conducted by Razorfish or its affiliates. The postings on the blogs reflect the views of the authors and not necessarily those of Razorfish or its affiliates. Web site users may post comments to the blogs. In order to post a comment on a blog, you may be required to create a user name and provide your email address. Your user name and email address will be stored by Razorfish or a third party, but your name and email address will not be shared or used for any purpose beyond posting comments to the blog.
If you use a Razorfish or affiliate blog, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users, and could be used to send you unsolicited messages. Razorfish and its affiliates are not responsible for the personally identifiable information you choose to submit in comments on our blogs.
11. Do the Razorfish and affiliate web sites link to third party web
The Razorfish and affiliate web sites may provide links to third party web sites that provide valuable information. We encourage you to review the privacy policies and data collection procedures on these web sites.
Comments, Questions, or Complaints
424 Second Avenue West
Seattle, WA 98119
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